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What New CPAP Patients Need to Know And How We Can Help
There are a few challenges that new CPAP users face:
- What CPAP equipment is right for me?
- How do I properly use the equipment so that it's as comfortable as possible?
- How do I clean and maintain my equipment?
- Who do I turn to get “insider tips” or to help me trouble-shoot problems?
- How can I avoid typical problems in the first place – including increased facial acne or other “side-effects” of improper CPAP use?
- How frequently should I replace the different parts & supplies of my CPAP equipment?
- How can I make replacing my CPAP supplies as cheap and easy as possible (including making sure that my insurance company is billed for me)?
It would take hundreds of pages to explain all the challenges and how to overcome them.
Here's the scoop: to get the most out of your CPAP therapy with the least effort & lowest cost requires only 2 things!
First, choose a provider of CPAP supplies who
- Is 100% focused on serving CPAP patients
- Only offers quality products from ResMed, Respironics or Fisher & Paykel. (Beware of providers trying to push “2nd tier” products.)
- Bills Medicare and private insurance companies, so that you minimize the cash out of your pocket
- Let’s you actually talk to a real person to get good customer service. (Beware of companies that don’t let you pick up the phone and actually talk to a human being!)
MySleepMask.com is one of the very few websites that meet these 4 requirements.
Second, more importantly, make sure you get coaching on a proactive, ongoing basis
- Be sure that the coaching takes advantage of the latest research studies
- Best if coaching is from a program that is 100% focused on CPAP Chronic Care.
MySleepMask.com offers the premier chronic care program which helps new CPAP users in many ways:
- New-user training, including phone access to a licensed Respiratory Therapist who will contact you:
- First 1-2 days after initial CPAP set-up
- End of your first week
- End of your first month
- “Chronic Care Check-Up” calls every 90 days with a Sleep Coach.
- Education and motivation to help you:
- Stay compliant with your therapy so you enjoy the healthy benefits
- Keep up-to-date on the latest sleep apnea research as well as information on new improvements in masks and other CPAP equipment
- An 800 number you can call for support, usually resolving issues in 5-15 minutes
- Trouble-shooting help on problems with your equipment or therapy
- Replacing your CPAP supplies in a convenient manner
- Monitoring your compliance so you and your doctor can track your progress
- Insider tips that can make life with CPAP easier
- Coordinating with your doctor and insurance company for you
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The Mission of MySleepMask.com:
Offer only quality CPAP products from the top 3 manufacturers (ResMed, Respironics, and Fisher & Paykel), deliver the CPAP equipment with excellent customer service, and bill primarily to Medicare or other insurance providers so that our customers can keep more cash in their pockets! Go beyond customer service to offer chronic care that improves the compliance of all CPAP patients by helping educate, train and trouble-shoot on the use, cleaning, maintenance, repair and replacement of CPAP masks, CPAP Machines (as well as BiPAP or AutoPAP) and other sleep mask equipment (including parts and supplies like sleepmask cushions, pillows, headgear, hoses, filters and other CPAP parts & accessories. Bottom line: Help our customers deal with sleep apnea to get the Healthy, Comfortable, and Restful Sleep They Deserve!!!
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