Even the most experienced CPAP users deserve better when it comes to getting excellent service and special support!
First, why put up with the DME that acts as if they don't want your money?
Many of our customers have had problems getting new CPAP supplies from the DME that did the initial set-up of the CPAP machine.
That’s not surprising: DME companies are in the business of installing big equipment on a one-time basis. Their businesses simply aren’t designed to repeatedly provide supplies on a regular basis or in a convenient manner.
(That’s why so many CPAP websites have popped-up over the web)
Second, don’t risk doing business with the “fly by night” websites that are flooding the web!
The good news is that there are some honest businesses out on the web. The bad news is that it’s hard to tell the difference between the “good ones” and all the questionable companies out there.
Luckily, there are 3 “tell-tale” signs to identify a quality provider. Simply find a provider that:
- Only offers quality products from ResMed, Respironics or Fisher & Paykel. (Beware providers trying to push “2nd tier” products.)
- Bills Medicare and private insurance companies, so that you minimize the cash out of your pocket
- Let’s you actually talk to a real person to get good customer service. Beware of companies that don’t let you pick up the phone and actually talk to a human being!)
MySleepMask.com is one of the few websites that meet these requirements. Read this Page to see our products.
Call (877) 272-7808
(M-F 9am-6pm PST) to order! |
Third, make sure that you have a coach who can help you trouble-shoot the inevitable problems that will come up!
You deserve expert help on trouble-shooting problems…and specialist advice on the new CPAP research studies and equipment that come out at least every few months.
A few tips on getting this help (unless you’re lucky enough to be married to a Respiratory Therapist!):
- Be sure that the coaching takes advantage of the latest research studies
- Best if coaching is from a program that is 100% focused on CPAP Chronic Care.
MySleepMask.com offers the premier chronic care program which helps even the most experienced CPAP users in many ways:
- “Chronic Care Check-Up” calls every 90 days with a Sleep Coach
- Education and motivation to help you:
- Stay compliant with your therapy so you enjoy the healthy benefits
- Keep up-to-date on the latest sleep apnea research as well as information on new improvements in mask and other CPAP equipment
- An 800 number you can call for support, usually resolving issues in 5-15 minutes
- Trouble-shooting help on problems with your equipment or therapy
- Replacing your CPAP supplies in a convenient manner
- Monitoring your compliance so you and your doctor can track your progress
- Insider tips that can make life with CPAP easier
- Coordinating with your doctor and insurance company for you
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The Mission of MySleepMask.com:
Offer only quality CPAP products from the top 3 manufacturers (ResMed, Respironics, and Fisher & Paykel), deliver the CPAP equipment with excellent customer service, and bill primarily to Medicare or other insurance providers so that our customers can keep more cash in their pockets! Go beyond customer service to offer chronic care that improves the compliance of all CPAP patients by helping educate, train and trouble-shoot on the use, cleaning, maintenance, repair and replacement of CPAP masks, CPAP Machines (as well as BiPAP or AutoPAP) and other sleep mask equipment (including parts and supplies like sleepmask cushions, pillows, headgear, hoses, filters and other CPAP parts & accessories. Bottom line: Help our customers deal with sleep apnea to get the Healthy, Comfortable, and Restful Sleep They Deserve!!!
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